Terms and Conditions

Links to regulatory pages 

 

THE CUSTOMER’S ATTENTION IS PARTICULARLY DRAWN TO THE PROVISIONS OF CLAUSE 8 (LIMITATION OF LIABILITY). 

  1. INTERPRETATION

 

1.1 Definitions.

 

In these Conditions, the following definitions apply:

Brexit: The UK ceasing to be a member state of the European Union on 31 January 2020.

Broker: Swiss Vans Limited (registered in England and Wales with company number 07170662).

Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 12.6.

Contract: the contract between the Broker and the Customer for the sale and purchase of the Vehicle in accordance with these Conditions.

Customer: the person or firm who purchases the Vehicle from the Broker.

Fleet Saver Vehicle: a Vehicle supplied on Manufacturer fleet terms specific to the Broker.

Financing: a credit agreement between the Customer and Swiss Vans Limited or a third party for the financing of the Vehicle’s purchase price.

Force Majeure Event: has the meaning given in clause 12.

Manufacturer: the manufacturer of the Vehicle.

Order: the Customer’s order for the Vehicle, as set out in the Customer’s purchase order form or the Customer’s written acceptance of the Broker’s quotation, as the case may be.

Specification: any specification for the Vehicle, including any variations to the standard specification of the Vehicle and any extras, requested by the Customer and agreed in writing by the Customer and the Broker.

Vehicle: the car, van or other vehicle set out in the Customer’s Order and supplied by the Broker.

1.2 Construction. In these Conditions, the following rules apply:

(a) A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).


(b) A reference to a party includes its personal representatives, successors or permitted assigns.


(c) A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.


(d) Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.


(e) A reference to writing or written includes faxes and e-mails.

  1. BASIS OF CONTRACT


2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2 The Order constitutes an offer by the Customer to purchase the Vehicle in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the Customer are complete and accurate.

2.3 The Order shall only be deemed to be accepted when the Broker issues a written acceptance of the Order, at which point the Contract shall come into existence.

2.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Broker which is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.

2.5 Any samples, drawings, descriptive matter, or advertising produced by the Broker and any descriptions or illustrations contained in the Broker’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Vehicles described in them. They shall not form part of the Contract or have any contractual force.

2.6 A quotation for the Vehicle given by the Broker shall not constitute an offer. A quotation shall only be valid for a period of 10 Business Days from its date of issue.

  1. VEHICLE

 

3.1 The Vehicle descriptions in the Broker’s catalogue or brochure, or on its website, are illustrative only, as are any prices therein. The Customer should check the Manufacturer’s specifications when placing an Order. The Vehicle shall be as described by the Manufacturer, as modified by any applicable Specification.

3.2 The Customer shall indemnify the Broker against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) suffered or incurred by the Broker in connection with any claim made against the Broker arising out of or in connection with the Broker’s use of the Specification. This clause 3.2 shall survive termination of the Contract.

3.3 The Broker reserves the right to amend the Specification if required by any applicable statutory or regulatory requirements.

3.4 The Vehicle will be taxed for the period of one year on delivery.

3.5 Insurance of the Vehicle is the sole responsibility of the Customer.

  1. COLLECTION / DELIVERY

 

4.1. Where the Customer is collecting the Vehicle from the Broker’s premises, the Broker will contact the Customer once the Vehicle is ready for collection.

4.2 Where the Broker is delivering the Vehicle, the Broker shall deliver the Vehicle to the location set out in the Order or such other location as the parties may agree (Delivery Location).

4.3 Delivery of the Vehicle shall be completed on the Vehicle’s arrival at the Delivery Location.

4.4 Any dates quoted for collection or delivery are approximate only and are not of the essence. The Broker shall not be liable for the Manufacturer’s lead times and any delay in delivery of the Vehicle.

4.5 If the Broker fails to deliver the Vehicle or have the Vehicle ready for collection, its liability shall be limited to the amount paid by the Customer as at the date on which the Broker notifies the Customer that it is incapable of fulfilling the Contract. The Broker shall have no liability for any failure to deliver the Vehicle to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide the Broker with adequate delivery instructions or any other instructions that are relevant to the supply of the Vehicle.

4.6 If the Customer fails to accept delivery of the Vehicle when delivery is attempted by the Broker, then, except where such failure or delay is caused by a Force Majeure Event or the Broker’s failure to comply with its obligations under the Contract: (a) delivery of the Vehicle shall be deemed to have been completed at 9.00 am on the Business Day after the day on which the Broker attempted delivery of the Vehicle; and (b) the Broker shall store the Vehicle until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).

4.7 If 20 Business Days after the day on which the Broker notified the Customer that the Vehicle was ready for delivery or collection, the Customer has not accepted delivery of it or collected it, the Broker may resell or otherwise dispose of part or all of the Vehicle and, after deducting reasonable storage and selling costs, account to the Customer for any surplus realised by it over the price of the Vehicle or charge the Customer for any shortfall below the price of the Vehicle.

  1. QUALITY


5.1 The Broker makes no warranties or representations as to the quality or fitness for purpose or C02 emissions of the Vehicle.

5.2 Any warranty in respect of the Vehicle will be provided by the Manufacturer and details of such warranty shall be provided to the Customer on Delivery. The Broker is not party to this warranty, nor shall it be liable for the failure of any Vehicle to comply with any such Manufacturer’s warranty.

5.3 In the event that the Vehicle does not comply with the terms of the Manufacturer’s warranty, the Customer should contact the Manufacturer and act in accordance with the terms of the warranty.

5.4 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

5.5 These Conditions shall apply to any repaired or replacement Vehicle supplied by the Broker.

  1. TITLE AND RISK


6.1 The risk in the Vehicle shall pass to the Customer on completion of delivery or on collection of the Vehicle by the Customer (as the case may be).

6.2 Subject to clause 16, title to the Vehicle shall not pass to the Customer until the Broker has received payment in full (in cash or cleared funds) for the Vehicle, or in any case where Financing is in place, on full and final settlement of the finance amount.

6.3 Until title to the Vehicle has passed to the Customer, the Customer shall: (a) hold the Vehicle on a fiduciary basis as the Broker’s bailee; (b) not remove, deface or obscure any identifying mark on or relating to the Vehicle; (c) maintain the Vehicle in satisfactory condition and keep it fully insured against all risks for its full price from the date of delivery; (d) notify the Broker immediately if it becomes subject to any of the events listed in clause 9.1(c) to clause 9.1(j) (inclusive); and (e) give the Broker such information relating to the Vehicle as the Broker may require from time to time, but the Customer may use the Vehicle in the ordinary course of its business.

6.4 If before title to the Vehicle passes to the Customer the Customer becomes subject to any of the events listed in clauses 9.1(c) to clause 9.1(j) (inclusive), or the Broker reasonably believes that any such event is about to happen and notifies the Customer accordingly, then, provided that the Vehicle has not been resold, and without limiting any other right or remedy the Broker may have, the Broker may at any time require the Customer to deliver up the Vehicle to it.  If the Customer fails to do so promptly, the Broker may enter any premises of the Customer or any other commercial premises where the Vehicle is stored in order to recover it.

  1. PRICE AND PAYMENT


7.1 The price of the Vehicle shall be the price set out in the Order, subject to any arrangements in relation to Financing.

7.2 A deposit may be payable on entering into the Contract. Full details of the deposit will be contained in the Order. In the event that the Customer applies for Financing but is rejected, the deposit shall be repaid. Cancellation by the Customer for any other reason shall be deemed a breach of contract and the deposit shall be non-refundable.

7.3 The Broker may, by giving notice to the Customer at any time up to 7 Business Days before delivery, increase the price of the Vehicle to reflect any increase in the cost of the Vehicle that is due to: (a) any factor beyond the Broker’s control (including, but not limited to, foreign exchange fluctuations, increases in taxes and duties, increases in the interest rates and charges applicable to any Financing and increases in labour, materials and other manufacturing costs); (b) any request by the Customer to change the delivery date, type of Vehicle ordered, or the Specification; or (c) any delay caused by any instructions of the Customer or failure of the Customer to give the Broker adequate or accurate information or instructions.

7.4 The price of the Vehicle does not include any delivery costs. If the Customer chooses a delivery option offered by the Broker, the costs of such delivery shall be set out in the Order.

7.5 The price of the Vehicle is exclusive of amounts in respect of value added tax (VAT). The Customer shall pay to the Broker such additional amounts in respect of VAT as are chargeable on the supply of the Vehicle.

7.6 The Broker may invoice the Customer for the Vehicle on or at any time after the completion of delivery.

7.7 The Customer shall pay the invoice in full and in cleared funds in accordance with the terms agreed between the parties and set out in the Order. Payment shall be made to the bank account nominated in writing by the Broker. Time of payment is of the essence. Where Financing is in place, the Customer shall comply with the terms of the Financing.

7.8 If the Customer fails to make any payment due to the Broker under the Contract by the due date for payment (due date), then the Customer shall pay interest on the overdue amount at the rate of 4% per annum above the Bank of England’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.

7.9 The Customer shall pay all amounts due under the Contract in full without any deduction, set off or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Broker in order to justify withholding payment of any such amount in whole or in part. The Broker may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by the Broker to the Customer.

7.10 The Broker may collect any underpayment from the Customer via the payment card used to pay the initial payment without notice to the Customer.

  1. LIMITATION OF LIABILITY


8.1 Nothing in these Conditions shall limit or exclude the Broker’s liability for: (a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable); (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or (d) defective products under the Consumer Protection Act 1987.


8.2 Businesses. Subject to clause 8.1, where the Customer is a business:

  • the Broker shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for: (i) loss of profits; (ii) loss of sales or business; (iii) loss of agreements or contracts; (iv) loss of anticipated savings; (v) loss of use or corruption of software, data or information; (vi) loss of or damage to goodwill; and (vii) indirect or consequential loss; and
  • the Broker’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 50% of the price of the Vehicle.

 

8.3 Consumers. If the Customer is purchasing a Vehicle as a consumer:

(a) the Broker will only supply the Vehicle for domestic and private use. The Customer agrees not to use the Vehicle for any commercial, business or resale purposes; and

  • the Broker is not responsible to the Customer for business losses. The Broker makes no warranty or representation that the Vehicle is fit for commercial, business or industrial use of any kind. The Broker will not be liable to the Customer for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.

 

8.4 This clause 8 shall survive termination of the Contract.

  1. TERMINATION

9.1 Without affecting any other right or remedy available to it, the Broker may terminate this Contract with immediate effect by giving written notice to the Customer if:

(a)  the Customer fails to pay any amount due under the Contract on the due date for payment and remains in default not less than 7 days after being notified to make such payment;

(b) the Customer commits a material breach of any other term of the Contract and (if such a breach is remediable) fails to remedy that breach within 7 days of that party being notified in writing to do so;

(c) the Customer suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 (IA 1986) as if the words “it is proved to the satisfaction of the court” did not appear in sections 123(1)(e) or 123(2) of the IA 1986 OR (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the IA 1986 OR (being a partnership) has any partner to whom any of the foregoing apply;

(d) the Customer applies to court for, or obtains, a moratorium under Part A1 of the Insolvency Act 1986;

(e) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the Customer (being a company, limited liability partnership or partnership) other than for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;

(f) the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with any of its creditors other than (being a company) for the sole purpose of a scheme for a solvent amalgamation with one or more other companies or the solvent reconstruction of the Customer);

(g) an application is made to court, or an order is made, for the appointment of an administrator, or a notice of intention to appoint an administrator is given or an administrator is appointed, over the Customer (being a company, partnership or limited liability partnership);

(h) the holder of a qualifying floating charge over the assets of the Customer (being a company or limited liability partnership) has become entitled to appoint or has appointed an administrative receiver;

(i) the Customer (being an individual) is the subject of a bankruptcy petition, application or order;

(j) any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 9.1(c) to clause 9.1(i) (inclusive);

(k) the Customer’s financial position deteriorates to such an extent that in the Broker’s reasonable opinion the Customer’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; or

(l) the Customer (being an individual) dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing their own affairs or becomes a patient under any mental health legislation.

9.2 Without affecting any other right or remedy available to it, the Broker may suspend the supply of deliveries under the Contract or any other contract between the Customer and the Broker if:

(a) the Customer fails to pay any amount due under the Contract on the due date for payment;

(b) the Customer becomes subject to any of the events listed in clause 9.1(c) to clause 9.1(j) (inclusive), or the Broker reasonably believes that the Customer is about to become subject to any of them.

9.3 On termination of the Contract for any reason the Customer shall immediately pay to the Broker all of the Broker’s outstanding unpaid invoices and interest and, in respect of goods supplied but for which no invoice has been submitted, the Broker shall submit an invoice, which shall be payable by the Customer immediately on receipt.

9.4 Termination of the Contract, however arising, shall not affect any of the parties’ rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.

9.5 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.

  1. CONSUMERS – Right to cancel


10.1 This clause 10 shall apply only to any Contract under which the Customer is deemed by law to be a consumer. A ‘consumer’ is a natural person who is purchasing the Vehicle for his personal, private use only.

10.2 If the Contract is formed away from the Broker’s premises, including online, by email, by mail order or over the telephone, the Customer has a legal right to change its mind about its purchase without given any reason and receive a refund of what it has paid. This is subject to some conditions, as set out below.

10.3 The Customer has 14 days to exercise its right to cancel the Contract, starting on the day after:

  • the day the Customer collects the Vehicle; or
  • the day the Broker delivers the Vehicle.

 

10.4 To exercise the right to cancel, the Customer must inform the Broker of its decision to cancel the Contract by one of the following methods:

(a) By post. Fill in the cancellation form found at the end of these Conditions and post it to the Broker at the address on the form. Or simply write to the Broker at 31 Bocam Park, Pencoed, Mid Glamorgan, CF35 5LJ, including details of the Customer’s name.

(b) By email. Email the cancellation form or write to the Broker at: info@swissvans.com and include details of the Customer’s name.

 

(c) By telephone. Call the Broker on 01656 837639.


10.5 If the Customer exercises its right to cancel the Contract, the Customer must return the Vehicle to the Broker at the premises which the Customer collected it from at own cost (unless otherwise stated by the Broker). If the Customer does not return the Vehicle, the Broker may collect it and charge the Customer a collection fee. On satisfactory receipt of the Vehicle, the Broker will issue a full refund of the price paid for the Vehicle within 14 days, subject to any permitted reductions as outlined below. The Broker will refund the Customer by the method the Customer used for payment.

10.6 The Broker is permitted by law to reduce the Customer’s refund to reflect any reduction in the value of the Vehicle. For example, if the Vehicle is damaged, requires cleaning, parts are missing or the Vehicle has been used. Where the Vehicle has been used, the Broker shall be entitled to deduct 50p a mile for any milage under 1,000 miles and £2 a mile for any milage over 1,000.

10.7 This cancellation right does not apply to cancel any credit agreement related to Financing. Instead, the cancellation rights under the relevant credit agreement will apply and the Customer should follow the provisions of the relevant credit agreement.

  1. FORCE MAJEURE

 

11.1 Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party’s reasonable control,  including without limitation, strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, civil unrest, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, pandemics (including but not limited to COVID-19), epidemics or similar events, natural disasters or extreme adverse weather conditions, Brexit or default of brokers, subcontractors or suppliers, including but not limited to Manufacturer lead time delays or shortages.

11.2 If a Force Majeure Event takes place that affects the Broker’s performance of its obligations under the Contract:

 

  • the Broker will contact the Customer as soon as reasonably possible to notify them and take reasonable steps to minimise delay; and
  • the Broker’s obligations under the Contract will be suspended and the time for performance of its obligations will be extended for the duration of the Force Majeure Event.

 

  1. GENERAL

 

12.1 Assignment and subcontracting. (a) The Broker may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract. (b) The Customer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of the Broker.

12.2 Notices. (a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post, recorded delivery, commercial courier, fax or email.

(b) A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 12.2(a); if sent by pre-paid first class post or recorded delivery, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax or email, one Business Day after transmission.

(c) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

12.3 Severance. (a) If any court or competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected. (b) If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

12.4 Waiver. A waiver of any right or remedy under the Contract is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

12.5 Third party rights. Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract. The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.

12.6 Variation. Except as set out in these Conditions, any variation to the Contract, including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by the Broker.

12.7 Governing law and jurisdiction. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including noncontractual disputes or claims), shall be governed by, and construed in accordance with, the law of England and Wales, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

12.8 Data protection. The Broker will use the Customer’s personal information as set out in its Privacy Policy. You can find a copy of the Broker’s Privacy Policy on its website or by contacting the Broker and asking for a copy.

  1. Brexit Variation.

 

13.1 The Broker shall not be responsible for any price increases of a Vehicle (including increases in taxes and duties) caused by Brexit and the terms of clause 7.3 shall apply.

13.2 Where an increase in the price of a Vehicle due to Brexit makes the Vehicle financial unviable to the Customer and the Customer wishes to cancel the Order before delivery, the Broker may, in its absolute discretion, cancel the Order and return any deposit paid. No guarantees are given that the Broker will permit the Customer to cancel the Order. The Broker will decide each request on a case-by-case basis and has full discretion over the final decision.  Any price increase of less than 10% will be deemed reasonable.

13.3 Nothing in this clause shall affect the statutory rights of a consumer customer, including the right to cancel under clause 10.

13.4 Neither the Broker nor its agents and suppliers will be responsible for delays in vehicle supply arising from Brexit.

14 Pandemics (Covid-19 and others).

14.1 The Broker will follow all applicable national and/or local regulations issued by the Government from time to time in relation to Covid-19 to reduce the spread of Covid-19 on its premises. Subject to clause 8.1, the Broker will not be responsible to the Customer if it (or any of its employees or agents) contracts COVID-19 or any other illness on the Broker’s premises (including within any vehicles) or from its employees or agents.

14.2 Pandemic supply and deliveries. The Broker cannot be held responsible for any supply issues or late deliveries arising directly or indirectly from Covid-19 or other pandemics and clause 11 shall apply. The Broker will use reasonable efforts to supply the Vehicle as quickly as reasonably possible but shall not be responsible for any costs arising due to delays caused by the Covid-19 pandemic.

  1. Website and social media.

 

The Broker is the owner or the licensee of all intellectual property rights in its website, and in the material published on it or social media. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. If the Customer considers that any image or content on the Broker’s website, social media or other marketing materials infringes its intellectual property rights, it should notify the Broker in writing. The Broker may charge a reasonable fee to consider the issue if the Customer’s request is clearly unfounded or repetitive.

16 Swiss Vans Fleet Saver Scheme.

16.1Most vehicles supplied by the Broker are Fleet Saver Vehicles. A Fleet Saver Vehicle is supplied on a Manufacturer’s fleet terms specific to the Broker, which come with additional levels of support along with additional terms and conditions from the Manufacturer (but allow for the Broker’s best prices).

16.2 Selling Early. Should the Customer wish to sell a Fleet Saver Vehicle within the first 12 months of the Contract, any additional support will be recharged back to the Customer. This is in addition to any rentals or fees levied by finance companies. Typical recharge costs are 10-20% of the vehicle price for leaving the fleet scheme early before 12 months. A Fleet Saver Vehicle is therefore unsuitable for customers who wish to change their vehicle within 12 months. The Broker shall retain the V5 for a Fleet Saver Vehicle for a period of 12 months to prevent unauthorised resale.

16.3 Adequate Insurance. A Fleet Saver Vehicle will not be registered to the Customer but to the Broker or third party. The Customer is responsible for informing its insurance agent or provider that it will not be the registered keeper of the Vehicle for the first year. This can significantly affect the value of an insurance pay out in the event of a total write off. The Customer may need to purchase a separate GAP policy to cover any finance shortfall. It is the responsibility of the Customer to check this.

Model Cancellation Form – FOR CONSUMER CUSTOMERS ONLY

(Complete and return this form only if you wish to withdraw from the contract)

To: Swiss Vans Limited of 31 Bocam Park, Pencoed, Mid Glamorgan, CF35 5LJ.

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods[*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

[*] Delete as appropriate

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